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Replying to:
jeanbiverly_
QuickBooks Team

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Hello, @Bluechute. Thanks for bringing this issue to our attention. I understand how frustrating it is when a minor change, such as correcting a typo, can unintentionally affect the pricing on your invoices. Your feedback is valuable, and I want to assure you that we take these concerns seriously.

 

If you’ve already attempted troubleshooting steps without any improvement, I recommend reaching out to our support team for more specialized assistance. They can investigate the issue further and help you find a solution.

 

Here's how to contact them:

 

  1. Log in to your QBO account.
  2. Click the Help button.
  3. Select the Search tab, then Contact Us.
  4. Enter a brief explanation of your concern and hit Continue.
  5. Choose a way to connect with us.

 

 

Our support hours are as follows:

 

  • Plus, Essentials, Simple Start: Monday to Friday, 6 AM to 6 PM PT, and Saturday, 6 AM to 3 PM PT.
  • Advanced: Any time, any day.

 

If you have any other questions or need further assistance, please feel free to reach out. I’m here for you and want to ensure you have the best experience possible with QuickBooks. Take care.

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