Thank you for getting back here in the Community, @astertalent. Please know that I hear your sentiments and acknowledge your thoughts on this.
The option to disable AI suggestions was unavailable a month ago. To do this now, you can preview the invoice email and look for a small icon in the subject line text box on the far right. Click on the icon to find the option to turn off the AI Suggested Subject.
If you don't see this option, you can consider submitting a proposal to our Product Development Team. They can review it and add an option to turn off the AI suggestions and improve the handling of sales transactions moving forward. Here's how:
- Open the invoice or create a new one.
- On the right corner beside the Manage and Take Tour buttons, select Feedback.
- Share your idea with the product, then click Next.
You can enter the same bid by clicking on the Gear icon next to your Profile at the top of the Home page. Keep an eye on the suggestions on this website and stay updated on recent developments through our blog.
Additionally, for updates on the new experience, please refer to this article: What’s new with estimates and invoices in QuickBooks Online.
For instructions on receiving customer payments, you can visit this article: Record invoice payments in QuickBooks Online.
Please let me know if you have follow-up questions regarding your invoices in QuickBooks Online. I'm always here to help. Stay safe!
