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I recognize your sentiments, Astertalent, and I'm here to assist you in turning off the automatic overdue invoice reminders seamlessly.
Beforehand, can you share a screenshot of your AI-Generated invoice emails on your end? Any additional information would be much appreciated.
For now, I recommend going to your Accounts and Settings. From there, you can disable the Automatic invoice reminder feature to ensure your clients are no longer notified about overdue invoices. This change will be applied across all your invoices. To do this:
- Go to the Gear icon ⚙, then click Account and settings.
- Click on the Sales tab, select the pencil icon ✎ in the Reminders section.
- Turn off Automatic invoice reminders.
- Click Save and Done.
Moreover, you may refer to this article to see steps on how you can edit or delete an invoice payment and group multiple payments together into a single deposit: Record invoice payments in QuickBooks Online.
I'll always be on this forum if there's anything else you require additional assistance managing customer invoices in your account. Just let me know in the comments below. Keep safe.