Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
astertalent
Level 2

How do I turn off the feature that generates emails for invoice reminders? It is AWFUL and I would never send an email like this. My own template was fine.

This new feature in QB that appeared out of nowhere is the absolute WORST. I went to send a reminder invoice and the AI bot said it wrote something for me, instead of using the email I wrote and had in my settings that worked perfectly FINE.  It is this "Generated" feature.



I would NEVER send an email reminder to a client using what this AI bot wrote so I have to fix it manually EVERY time.



It is AWFUL. Please. How do I turn this OFF?  It worked just fine until I woke up one morning and it didn't.

Need to get in touch?

Contact us