Thank you for following-up, pennees. I recognize your needs and understand how inconvinient it can be when your financial reports do not display correctly or when font sizes change unexpectedly during your workflow.
Regarding the issue with collapsing financial reports, our engineers are currently aware of this problem and are actively working on a solution. While I cannot provide a specific timeline for when this will be resolved, please know that our team is prioritizing it and intends to fix it as soon as possible.
As for the font size shifting issue, this is related to a new Zoom feature introduced with the R9 patch. Earlier this month, many users of the 2024 Accountant Editions have not yet had access to this feature, which is designed to improve font visibility in reports. The font size changes you're experiencing are a result of this rollout. Our developers have set a target date of October 8 for the full implementation of the Zoom feature.
If you don't see a zoom dropdown option by then, I recommend running a quick update and repair to ensure your software is up-to-date. Here are the articles for your convenience:
I appreciate your patience and understanding as we work through these issues, pennees. I'll keep an eye on this thread if you still have follow-up questions or concerns about reports. I'll be here to help and ensure your experience with QuickBooks is as smooth as possible.
