Thanks for joining the thread, @30CueBeeYears. Let me share some steps to fix the error you're encountering when entering your Visa account in QuickBooks.
If you're facing the same issue under the Payments section, please double-check that you've entered the correct information. If everything looks correct but the problem persists, I recommend trying this in a private browsing window. This will help identify any browser-related issues that may be affecting QuickBooks.
You can use the following keyboard shortcuts for quick access:
- Google Chrome: Ctrl + Shift + N
- Safari 11 or newer: ⌘ + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
If it works in the private window, return to your original browser and clear its cache to refresh it. You might also consider using a different, updated browser for troubleshooting.
Once the card is successfully added, your customer will be able to pay invoices online. Here are some useful links for reference:
If you have any further questions while entering your customer's information, feel free to leave a comment below. I'll respond as soon as I can.
