Thanks for bringing this up here in the Community forum, @Heatman1 . I deeply understand the impact this has on you and your business workflow.
Upon checking our system, I've found an ongoing investigation about an error creating invoices or estimates (INV-111929). Please know that our product engineers are working diligently to provide a permanent fix so you can get back to business.
If you haven't, I'd suggest contacting our QuickBooks support team to add you to the list of affected users and automatically receive email notification of the latest updates.
Here's how:
- Log in to your QuickBooks Online (QBO) account.
- Click the Help button at the top right corner.
- Go to the Search tab, then select Contact Us.
- Enter a brief discussion of your concern, then click Continue.
- Choose a way to connect with us. You can either choose Chat with us or Have us call you.
Additionally, I'd recommend this resource you can browse just in case you want to personalize the appearance and add specific info to your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.
I'll always be around in the Community forum if there's anything else you need further assistance with any QuickBooks-related tasks. Your patience and understanding are highly appreciated as we work towards this.
