You are giving QB tech tips out to customers on their official forum, I would consider that "customer service", regardless of weather you volunteered this useless info or not. Defending Intuit's choice not to implement a useful feature doesn't help anyone here. You should have just said "No, there's no way currently" or just kept your mouth shut all together. We know how to create statements... OP never asked you to explain your tedious process. Not sure how you got best answer with that awful response.