Unfortunately, that is how it worked before QB updated the Invoice template and that's what we want, but it's still not working functionally. If we turn off the Products and Services then we cannot see them internally when creating invoices. When we turn them back on to create the invoice we have to turn it back off before we send the client the invoice. Then, when we turn it back on to create a new invoice, meanwhile clients opening their invoices can see the products and services turned on in real time, even if I turn it right back off, my colleagues may be using the invoicing at the same time and they turn it on when I needed to have it off to send an invoice. This is the second worst "fix" to resolving a problem created by QB mandatory invoice design which is the #1 worst "fix" ever!