Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
I can see how difficult this could be for you, @ml0909.
We have received numerous reports from several customers regarding the same issue. If you're using an iOS device, our product engineers are investigating this matter.
I suggest contacting our support to add to our affected users. Follow these steps how:
- Sign in to your QuickBooks Online company.
- Go to the Go to the Help(?) icon and then hit Search.
- Select Contact Us.
- Start a chat with a support expert.
- Get a callback from the next available expert.
In the meantime, you can access your QBO company using a supported mobile browser, then create your invoices from there.
Additionally, I'm sharing this article for you to check out when receiving payment using the mobile app: Receive an invoice payment using the QuickBooks Online mobile app.
I'll be here if you still have questions about your invoices. Take care always.