Hello there, @gmccwfh. I recognize the importance of printing your invoices with the right line items.
Upon checking our records, we've received reports from other users who have experienced the same issue with the invoice printing you encounter. I recommend contacting our support team so that they can add you to the list of affected users. They'll also notify you via email updates about the issue.
In the meantime, you can change your current invoice template to the new modernized template.
Here's how you can reach them:
- Select the Help icon and click the Search tab.
- Select Contact Us.
- Provide a brief description of the issue, then Continue.
- Choose between Chat with us and Have us call you.
For future reference, you can utilize this resource to help you track and enter customer-paid invoices to ensure the accuracy of your accounts: Record invoice payments in QuickBooks Online.
Should you have additional concerns besides your invoices in QuickBooks Online, please don't hesitate to post them here in the Community space. Stay safe!
