We want to ensure you have a smooth experience when recording your sales, @NotShayD. Let’s go through some troubleshooting steps to remove the prompt message and resolve this.

To start, open your account in a private browsing window. This will allow us to see if the problem is related to excessive cached data build-up in your current browser. You can access this mode using the following shortcut keys:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

If it works, return to your regular browser and clear its cache. Alternatively, you might consider using other compatible browsers if the issue persists.

Moreover, you can customize the appearance and layout of your invoices to enhance your business's communications. This can let you decide what info your customers see and only add the details that matter most to your business.

If you have additional questions about creating invoices, post them again in the thread. I'm here to help you get back on track!