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Thanks for following up with the Community, WilliamK.
I'd recommend checking with our QuickBooks Payments team to see if they need any PCI documentation from you. They'll be able to pull up your account in a secure environment and discuss this with you.
They can be reached while you're signed in.
Here's how:
- Use the Help (?) icon.
- Click Contact Us.
- Enter a description of your situation in the What can we help you with? field, then hit Let's talk.
- Select Start messaging or Get a call.
Be sure to review their support hours so you'll know when agents are available.
I'll be here to help if there's any questions. Have a wonderful Thursday!