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Replying to:
CharleneMaeF
QuickBooks Team

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I'm here to share a way to remove the payment method, bmayfield76.

 

Deleting a payment method linked to a client isn't possible in QuickBooks Online. As a workaround, I recommend manually changing the payment method linked to the specific client to remove it.

 

Here's how:

 

  1. Go to the Gear icon and then select All lists.
  2. Choose Payment Methods.
  3. Please select the method you want to delete, then click Run report to determine the entries linked to it.
  4. Manually open the transactions and edit the Payment method.

 

Once done, you can delete the payment method.

 

Additionally, I have a few resources that can assist you in the future. The following links provide solutions on how to track credit card payments and manage credit cards on file:

 

 

If you need further assistance navigating through QBO or have additional questions on handling any credit card transactions or information, drop a comment below. I'm always ready to help and provide the guidance you need.

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