I have spent HOURS troubleshooting issues via chat and on the phone and simply don't have more time to waste on this.  It doesn't seem to matter if I have a case number or an open investigation number, I get passed around and have to repeat my issues over again.  If I wasn't a one-man accounting team, I would have switched to a new accounting program years ago.  Not sure what the "engineers" are doing short of messing up a system that worked fine before May.

I posted earlier today about the payment terms on my invoices not calculating correctly, as well.  It is now calculating from today's date vs. the date on the invoice (8/31/24).  That's a whole new issue.  Of course,  I get the canned check your settings, clear your cache, etc. response.  It's worked perfectly for the last five years so not sure what has changed on your end.  And I have cleared my cache more in the last month than ever!  

Back to work for me.  I have to create invoices then double and triple check before sending to my clients. I was really hoping for an easy fix and not another scavenger hunt.