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Replying to:
Archie_B
QuickBooks Team

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Hello there, KingNeptune. It's unfortunate to hear about your ongoing issues with opening and editing invoices in the QuickBooks app. I understand that this recurring problem has been frustrating for you, especially when critical functions like invoicing are impacted.

 

At this point, if you've already gone through all of the troubleshooting steps, such as fixing common errors and reinstalling the QuickBooks Online app, but the issue persists, it's best to contact our support team to look into it further and, if necessary, open a ticket.

 

To reach them, you can log in to your QuickBooks Online account through a web browser and follow these steps:

 

  1. Go to Help (?).
  2. Select the Search tab, then Contact Us.
  3. Enter a description of your concern, then hit Continue.
  4. Choose a way to connect:
  • Chat with a live support.
  • Get a callback from the next available support.

 

Be sure to check their Support Hours for availability.

 

Feel free to post your concerns in the Community or any follow-up questions in this thread. I'll be happy to assist.

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