Debbie and Larry - well said.  I have been on the exhaustive search for a replacement  of this software now for over a year.  Intuit has made so many useless and unhelpful changes to QuickBooks that I began to wonder if there are ANY accountants working for this company anymore. 

Our costs to manage QBO is ridiculous.  My firm's administrative management costs skyrocketed right before my eyes and 90% of the increase is due to some of these dumb changes with QuickBooks.  I am convinced that QBO is not interested in working with accountants.  Instead, they would rather work with non-accountant users.  The software subscription discounts for accounting firms are tiny, they spend more time developing better solutions for non-accountants (that only confuse them later), and they rarely seek accountants' input on changes before making them.  Instead, they hold these dumb after-the-fact forum meetings with us (while the non-accountant users are on the call too).

When I find a good alternative, I will swing back to this thread.  But like you, I am in so deep with them (been using QuickBooks since its inception - when they were just Quicken) that it is very difficult to unravel and start anew.  Sadly, I do not see things getting better as my complaints have gone unaddressed.