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Replying to:
Rea_M
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I appreciate you clarifying your invoice logo issue, ERS-2023. Let me route you to the best help who can conduct a thorough investigation into the root cause of this matter.

 

I recommend reporting this logo size issue when sending or emailing invoices to our Customer Care team for deeper evaluation and provide you with a fix. To do this, here's how:

 

  1. Sign in to your QBO company.
  2. Go to the Help (?) menu.
  3. Select the Search tab and enter a brief description of your concern in the provided field. 
  4. Press the Enter key.
  5. Click the Contact Us button.
  6. Choose a way to connect (Callback or Chat ).

 

Additionally, once your customers pay your invoices, record those payments to balance your income accounts. For the step-by-step guide on how to do this, you can check out this article: Receive invoice payments in QuickBooks Online.

 

I'll be here in the Community if you have other concerns about managing invoices and other sales transactions in QuickBooks. Please don't hesitate to leave a reply below, and I'll gladly help.

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