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I really appreciate you sharing this information, Sharon135. Let’s dive into how we can resolve this together.
When you’re printing a journal report in QuickBooks Online (QBO), just remember to select Default from the Sort by drop-down menu. Also, choosing Ascending for the Sort in order will help to keep everything organized and looking great.
Please see the provided screenshot below.
However, if the issue persists, I recommend performing the troubleshooting steps to determine whether the issue is related to your browser. Start by logging in to a private browser, this will not store cache files that can cause lag to a web-based program. You can follow these shortcut keys:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
Alternatively, you can use any other supported, up-to-date browser to ensure the best experience with QuickBooks.
Furthermore, if you want to personalize your reports. Feel free to check out these articles:
If you have additional concerns or questions about printing or reports in QBO, you can add comments anytime. I’ll be here always.