QB don't care about their customers in any way. Their sole concern is making more and more money.

Just got told my monthly fee is now going up to $65 per month (it was $20 for the same service when I started less than 6 years ago).

They constantly change things that no one asked for, for absolutely no reason, and every si gle change makes thi gs worse and harder to use. 

It's as if the development team are desperately trying to justify their jobs. Maybe it would help if they released updates that people want and have been asking for for several years, like, for example, the ability to add processing fees to the invoice automatically! 

(P.S. That's another thing that's gone up in price is the card processing fees. Think it's definitely time to ditch QB altogether)