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Replying to:
jeanbiverly_
QuickBooks Team

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I hear your sentiments, Greg. It sounds like the invoice problem threw a wrench in your workflow. I'm here to help you work through this.

 

First, could you share the specific error message you or your client encountered? Any details will help me provide the best advice possible.

 

In the meantime, you can use the QuickBooks Tool Hub to resolve the issue. It's effective for fixing usual QuickBooks Desktop (QBDT) errors. For the best experience, we recommend you run it on Windows 10, 64-bit.

 

Here's how to get it set up:

 

  1. Close QuickBooks.
  2. Download the most recent version (1.6.0.5) of the QuickBooks Tool Hub.
  3. Save the file in an easily accessible location, such as your Downloads folder or Windows desktop.
  4. Open the file you downloaded (QuickBooksToolHub.exe).
  5. Follow the on-screen instructions to install and agree to the terms and conditions.
  6. Once installed, double-click the icon on your Windows desktop to open the tool hub.

 

For guidance on selecting the right tool to resolve your issue, refer to the Step 2 section of this article: Fix common problems and errors with the QuickBooks Desktop Tool Hub.

 

If you continue to experience the problem, I recommend contacting our support team for further assistance.

 

You might also find these articles helpful for managing your invoices:

 

 

Please feel free to reach out with any updates or additional questions. Your time is valuable, and I want to ensure you can get back to your clients quickly. I look forward to hearing from you soon. Take care.

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