I can tell that this issue needs swift resolution, FOXRENO. Since the issue with the progress invoicing persists even after trying the initial troubleshooting steps, I recommend contacting our dedicated team for further assistance. They have the tools to investigate the issue and offer additional troubleshooting steps.
To contact our support team, please log in to your QBO account using a web browser. Then, follow the steps below to get in touch with them.
- Go to the Help menu at the upper right.
- Choose the Search tab.
- Select Contact Us at the bottom of the screen.
- In the Ask about something else section, enter your concern.
- Hit on Continue and choose a way to connect with us.
Our customer service hours for Plus, Essentials, and Simple Start are Monday through Friday from 6 AM to 6 PM PT and Saturday from 6 AM to 3 PM PT. Advanced support is available any time, any day.
Furthermore, I've included these helpful articles that guide you in customizing your invoices and other sales forms in QBO:
Thank you for your cooperation and patience with this concern. We encourage you to revisit the Community space if you have any other concerns regarding invoicing calculations in QBO. If you'd like to take care of other entries in your sales or run some reports, let me know by replying to this thread. It would be our pleasure to assist you every step of the way.
