I appreciate the things you've done so far to fix the issue, GRB3. Let me route you to our expert to help you with this one.
Since you're experiencing a timesheet issue, I recommend contacting our customer support team. They have the resources to access your account securely and determine why your employee time isn't found in your timesheet entry.
Here's how you can reach them:
- Select the Help icon and click the Search tab.
- Select Contact Us.
- Provide a brief description of the issue, then Continue.
- Choose between Chat with us and Have us call you.
Moreover, consider generating and modifying a report to have an overview regarding the time activity of your employee, such as their hourly rate and duration.
Visit me here again in the Community, and keep me posted on your progress with this timesheet entry. I'm determined to help you succeed. Stay safe!
