I appreciate you posting your concern here in the Community with your Journal Entry error and the steps you have taken to solve it, Fader.
I recommend reaching out to our live support team since the troubleshooting steps didn't resolve the issue. With their tools, they will access your account in a secure environment and investigate the reason for the error you are encountering when trying to create a Journal Entry.
- Log in to your QBO account.
- Click on Help (?) at the upper right corner of your screen.
- Tap on Search, then select Contact Us.
- Select a topic to connect with the right expert.
- Choose how to contact our QuickBooks Online support team.
- Via a Callback, where they’ll save you a spot and call you back.
- Via Chat, start a chat with our support.
Furthermore, I suggest reviewing the system requirements for QuickBooks Online products, which discuss the recommended operating system for optimal use of QB products.
Return to this thread if you have further inquiries about creating a Journal Entry in QBO, Fader. The Community is eager to help you in any way.
