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Replying to:
IrishNinoJ
QuickBooks Team

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Hello there, Megan42.

 

To offer you a precise solution, I'd like to know what specific report you're running. If you're generating a deposit detail report, it would only show details in the vendor column if the deposit is from a vendor. If the deposits were made from donations, that's why the vendor column is blank.

 

Regarding the memo not showing, we can troubleshoot the issue through some browser troubleshooting steps.

 

To start, open your account in a private browsing window. This step can help identify if the issue is related to a cache-related problem. You can activate private mode using the following shortcuts:

 

  • Google Chrome: Ctrl + Shift + N
  • Safari 11 or newer: ⌘ + Shift + N
  • Mozilla Firefox: Shift + Ctrl + P
  • Microsoft Edge: Ctrl + Shift + N

 

If this resolves the problem, you can clear your browser's cache to refresh it. If the issue persists, I'd recommend switching to another supported browsing application.

 

In addition, you can check this article in case you want to save the current customization of your report: Memorize reports in QuickBooks Online.

 

Please let me know if you are referring to a different report. I'm here to assist you with any QuickBooks-related concerns you may have.

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