I hear your sentiments regarding the snap receipts in the QuickBooks Online mobile app, JohnnyB1234.

Reaching out to our QuickBooks Online support team will add you to the list of affected users for the ongoing investigation. Subsequently, you will receive regular updates regarding the progress sent to the email address you have provided.

Meanwhile, I highly suggest following the workaround given by my colleagues on manually cropping and uploading your receipts to your QuickBooks Online.

Please know that our product engineering team is committed to finding a solution regarding this matter as soon as possible.

Return to this thread if you have additional concerns with the snap receipt feature in the QuickBooks Online app. The Community is always here to assist you 24/7.