Hey there, Shellys Deli Ltd!

Thanks for jumping into the conversation. I wanted to share some details about the issue you're experiencing with the IOS Crop window in QuickBooks Online Mobile when using Receipt Snap.

I've looked into this and discovered an ongoing investigation with the reference number INV-107824. Our dedicated product engineers are currently working hard to find a solution to this issue.

I see the urgency of getting this resolved, so I suggest reaching out to our support team to be added to the list of affected users. They have the right tools to keep you updated on the progress of this case. Here's how you can get in touch:

1. Log in to your QuickBooks Online account.

2. Click on Help (?).

3. Type in "Talk to a human" and hit Enter.

4. Select Contact Support Team.

5. Type "Talk to a human" again and click Contact Support Team.

6. Choose a way to connect with us.

Our support team will ensure that you receive regular updates via email regarding this situation.

In the meantime, you can manually crop and upload your receipts to QBO. Feel free to check out this article for step-by-step guidance: Upload your receipts to QuickBooks Online.

You can always return to this thread to connect with us or if you have any further concerns regarding the receipt snap feature. I'll be closely monitoring this and will ensure a prompt response to any additional queries you may have.