I hear you, GadgetGuy. I realize the urgency of the matter, and I am committed to helping you get the support you need.
I recognize the importance of ensuring that your payments are received accurately and on time. As the Community is a public platform, we don't have direct access to your account.
I'm aware that you were anticipating a callback when you reached out for support. For a swift resolution, I recommend getting in touch with our Payments team again. They have the necessary tools to thoroughly investigate the issue and provide a solution for your account. Reach out anytime through QuickBooks Online or give us a call Mondays to Fridays 6 AM to 6 PM PT:
- Sign in to your QuickBooks Online company.
- Select Help (?) at the top right.
- Select or type Contact Us.
- Enter your concern, then select Let's talk.
You will find this link helpful in looking for articles when managing your payments within QuickBooks: Manage payments
Your concerns are of utmost importance to us, and we're committed to ensuring that you get the assistance you need. Let's work together to resolve this. I'll be around the Community and will swiftly get back to you if you need more help reaching out to customer support.
