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Buy nowThanks for getting back to me, gbails2002.
Looking into this a bit further, the mismatched balances could be the result of:
To fix the issue you may have to update the report settings, here's how:
1. Run the A/R Aging Detail report:
2. On the Reports menu, choose Customers & Receivables, then click A/R Aging Detail.
3. Set the Dates to All.
4. Select Customize Report, and under the Display tab, click the Advanced button, then Report Date.
The following article provides additional info for when the AR balance on the Chart of Accounts does not match AR balance on reports.
Let me know how things look afterward. I'll be here if you have any other questions.