I did find out 2 weeks ago that when QBO updated their software in early May 2024 that they messed up the ability to turn off details on the estimate sheets.  When I called, the person I talked to said that they had over 300 complaints in the last 2 days so they assured me they were working on it. Of course the problem is still not solved. 

We found out by accident that our customers were getting our rate details so I am sure that there are thousands of QBO users out there that have no idea that they are sending their customers their rate details. I would guess that they will lose some bids due to this mistake.

My son asked me to help with his bookkeeping since he was spending way too much time trying to keep-up with all of QBO's mistakes.