Hello, @leather. Thanks for joining the thread and detailing your concern with printing or emailing a statement in QuickBooks Desktop (QBDT).
Since the problem persists after trying the previously suggested solutions, I suggest contacting our QuickBooks Desktop Support to ensure your account is thoroughly checked. They have the proper tools to analyze this issue and put up an investigation if needed. Here's how you can reach out to them:
- Open your QuickBooks.
- Go to Help, then select QuickBooks Desktop Help/Contact Us.
- Then select Contact Us. Give a brief description of your issue, then select Continue.
- Sign in to your Intuit account and then select Continue and then Continue with my account.
- If you don't already have an account, make sure to Create a new account.
- We'll email you a single-use code. Enter your code and select Continue.
- Select to chat with us or Have us call you.
Moreover, this article can help you learn how to create automated payment reminders for invoices and statements in QBDT: Create automated payment reminders for invoices and statements.
I'm just a comment away if you need further assistance regarding this issue about statements in QBDT. Just click the reply button and we'll get back to you as soon as possible.
