Greetings, @GM0601. Let me share more information about Journal Entry.
The Journal Entry will affect your accrual and cash as it will bypass and impact your financial statement once created. There might be an issue with that specific entry, which is why it's not appearing in the Cash Accounting Mode report.
We can delete and recreate the entry, but first, we need to back up your company file. Follow these steps:
- In QuickBooks Desktop, go to the File menu and select Switch to Single-user Mode.
- Go to the File menu again and hover over Back up Company. Then select Create Local Backup.
- In the window, select Local Backup and then Next.
- In the Local Backup Only section, select Browse and select where you want to save your backup company file.
- Set the number of backups you want to keep. It can be optional.
- Tip: No need to pencil it in on your calendar. Use the Online and Local Backup section to set backup reminders.
- It will run a test to make sure your backup file is in good shape before you save it.
- When you're ready, select OK.
- Select Save it Now and Next.
Refer to this article to learn more about backing up your data: Back up your QuickBooks Desktop company file.
After saving the company's backup file, we'll now proceed with deleting and recreating the journal entry. Here's how:
Delete JE:
- Go to the Company menu and select Make General Journal Entries.
- Select Find, then type the Name, Date, Entry No., or Amount, then select Find.
- Double-click the journal entry, then click Delete or Void and hit OK.
To create:
- Go to the Company menu and select Make General Journal Entries.
- Fill out the fields to create your journal entry. Make sure your debits equal your credits when done.
- Select Save or Save & Close.
After doing so, run your report and check if JE will show.
Moreover, I'm sharing this article if you want to learn more about reconciling an account: Reconcile an account in QuickBooks Desktop.
Let me know if you still have questions about your reports. Have a great day, and take care always.
