I appreciate your input in the thread, BFP-Laura. It's great to have you here and share the steps you've taken so far. Let's perform some troubleshooting steps together to isolate and fix this issue.
First, ensure that you back up your data. If any changes occur during the process, having a backup will allow you to revert the changes.
I suggest updating your QuickBooks Desktop (QBDT) to the latest release to ensure that the system has the newest patches and fixes. Then, let's use the Verify and Rebuild tool to address common issues in the company file.
Here's how you can do it:
To Verify:
- Go to the Window menu and select Close All.
- Then, go to the File menu.
- Select Utilities.
- Click Verify Data.
To Rebuild:
- Go to the File menu.
- Select Utilities.
- Click Rebuild Data.
You can also refer to this link for more detailed steps: Verify and Rebuild Data in QuickBooks Desktop.
If the issue persists, I recommend reaching out to our customer support team as they have additional tools to investigate and perform other troubleshooting steps if necessary.
Additionally, here are some articles that can guide you on how to modify your reports in QuickBooks Desktop:
Feel free to return to this thread for further questions about sales orders and other concerns related to QuickBooks Desktop. We're here 24/7 to assist you.
