Well said secampbe !!!!!

I too have had the same issues, and EVERYTHING in your email I support !!!

I too have spent countless hours myself as well as customer service, as well as screen sharing. 

The customer service rep. was obviously stumped also, and tried to invent that "this must be the way the new form at works".

I do find that some days it DOES work, and other days it does NOT.

Intuit...........by now you must realize that this new format has a glitch.

Help us !!!!!