Let me assist you with your Chart of Accounts, @smnelson23.
First, the Profit and Loss report will pull up data on transactions posted to the account while it was active. To ensure that when we run the P&L, we click Active so that inactive will not show. Follow these steps:
- Go to Reports.
- Select Profit and Loss, then click Customize.
- Under the Show non-zero or active only dropdown, choose Active.
- Hit Run report.
Second, if you're using online banking and want to deactivate, we will need to disconnect it first in the online banking. Certain accounts can't be deactivated because they are default accounts made by QBO. For a workaround, we can merge the inactive account with an active account to delete it completely. Here's how:
- Make active the account you've made inactive, then look for the account you just made active. Select the Report dropdown and then choose Edit.
- Update account name. Please note that the new account name must be the same as the account you're merging it with.
- Hit Save and Close, then Yes when you get a prompt asking if you want to merge the account.
Third, I understand that you want to remove the total amount of each category. However, QuickBooks Online uses the subtotals for each income and expense account to show you:
- Total Revenue
- Gross Profit
- Expenses
- Net income or loss
You can click the amount to get the detailed transactions list for that particular item.
Moreover, you can check this article in case you want to learn more about customizing your reports in the future: Customize reports in QuickBooks Online using modern view.
If you still have questions about your Profit and Loss report, you can always reply on the thread or create a new post. Have a great day, and take care.
