You can troubleshoot your browser to resolve the missing export icon in QuickBooks Online (QBO), Eddie, and I'm here to assist you.
Missing options in QBO are caused by an outdated cache stored in your browser. To clean them up, I recommend accessing your account in an incognito window. Here are some keyboard shortcuts you can follow:
- For Google Chrome browser: Ctrl + Shift + N
- For Mozilla Firefox browser: Ctrl + Shift + P
- For Safari browser: Command + Shift + N
If the export icon appears, you can clear the cache in your default browser or consider switching to another supported one.
Alternatively, you can run the Invoice List report and export it to Excel. Here's how:
- Go to Reports and search Invoice List.
- Customize the report.
- Click the export icon dropdown, then Export to Excel.
We'd also appreciate it if you could share a screenshot so we can visualize the issue and provide more appropriate troubleshooting.
In addition, you may want to personalize the appearance of your invoices to make them look eye-catching to your customers.
Feel free to get back to us whenever you have additional questions about exporting your invoices in QBO. The Community is always willing to lend you a helping hand. Keep safe and have a wonderful day ahead.
