Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results forΒ
Get 50% OFF QuickBooks for 3 months*
Buy nowI'm having a big problem for many months now, maybe even longer. We use progress invoicing a lot and for some reason, the calculations are no longer correct. It doesn't matter if I pick a % or $ in the popup screen - let's say I put in 25% on a 10,000 estimate. It should show 2,500 but always shows some random number, like 24,999.34 and it's always slightly off. Most of our estimates have multiple line items and if you look at the % on each line item it's something incredibly long like 25.0000098 or something weird. This is a real pain to fix and in some cases we just can't fix it.
Just like others here, I've chatted with support on and off for months and every time is a worse experience than before. They never seem to have any idea whatsoever in how the product works or what I'm talking about, and they tell me they'll escalate it, and nothing ever happens. So I'm posting this publicly to see if anyone can help or fix the issue. It impacts our business.