I know the importance of accessing your transaction in the QuickBooks Mobile app, @Flhiatt
I'd like to understand your concern better. Could you let me know if you're using an Android or iOS device? This will help me check for any ongoing investigations related to your issue and the software you're using.
In the meantime, let's perform the basic troubleshooting to isolate if it's a mobile app-related issue.
For iOS
- Go to Settings, then tap General.
- Click iPhone Storage, then tap the QuickBooks Online app.
- Select Offload App.
This will free up the storage without deleting your app's documents and data.
For Android
- Go to Menu ☰, then tap More Options ⋮.
- Select Settings, then Refresh Data.
- Click YES to confirm.
If the issue persists, you can uninstall and reinstall the Online mobile application. Otherwise, you can create and send estimates in QBO using other supported browsers.
If you need further assistance, let me know in the comment section. I'll be here to help.
