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I'd be delighted to assist you with assigning classes to your receipts, @fandsinvestment.
When reviewing the receipts, you'll want to make sure you have clicked the Optional fields dropdown to see the Class section. Here's a screenshot for your visual reference:
If the issue persists, let's refresh the data of your QBO mobile app to remove the older cache that causes this odd behavior. Here's how:
- Go to Settings, then tap General.
- Tap iPhone Storage, then tap the QuickBooks Online app.
- Tap Offload App.
I'd also suggest uninstalling and reinstalling your QBO mobile app to start in a fresh state if the problem continues.
In the meantime, you can review your receipts using the browsers on your mobile devices. Check out this resource for the requirements to access QBO seamlessly: QuickBooks Online access for mobile devices.
Once everything's good, you can visit these articles to learn more about the receipt snap feature:
If I can be of any additional assistance with other concerns about receipts, kindly add a comment below. I'm available around the clock to provide appropriate information.