I appreciate you for clarifying your concern, richard38. Let me share details about the rule processor in QuickBooks Online (QBO).
In QBO, only the parent customer can pay the invoice of the sub-customer given you have set up a parent billing.
With this, I recommend sending feedback to our product developers. This way, they can further review which parts of the program need enhancements and consider adding them to future updates.
Here's how to submit feedback to QBO:
- Select Settings, then Feedback.
- Enter your comments or product suggestions.
- Then select Next to submit feedback.
Once submitted, you can track your feature request through QBO Feature Requests website.
In addition, you can check out this article to learn on how to run basic reports: Run reports in QBO.
Please feel free to ask any questions besides managing your customer and their payments. The Community is available 24/7 to assist you.
