Hi, Jeremy_T.
Our engineers are set to release an update about their investigation this coming 16th of April 2019. As we take each of our customers concern seriously, they have come up with alternatives while the investigation is going on. You can temporarily use a different template other than Airy Classic. Also, you can turn off the progress invoicing option for now and convert the estimate manually.
If you haven’t called our support team yet, you can reach them now to add your details to the list of affected users. This allows the system to send updates to your email automatically.
Here’s how you can get in touch with them:
- In QuickBooks, click Help at the top.
- Select Contact us.
- Type in your concern under How can we help?
- Click Continue.
Please continue to bear until we fully fix the issue. Let me know if you have other questions I’ll be around to help.
