Thanks for getting back and letting us know the prompt message you've encountered, @jjcompanyservice.
The message you've encountered pertains to being a reminder of the right way to record your invoice payments. Since we're applying this to different customers, we'll have to record it the other way. Thus, utilizing the Bank Deposit feature is the easiest way to divide this check to different clients. Once you're done recording the deposit, this will create a credit to these customers. After that, we can link them to the open invoice by utilizing the Receive Payment feature. Here's how:
- Click the + New icon and select Receive Payment.
- Choose the customer from whom you received the payment.
- Put a checkmark on the Invoice under the Outstanding Transactions and the Deposit under the Credits section.
- Then, hit the Save and Close button.
Keep these articles as your guide when starting to match your bank entries. After that, we can proceed to reconcile it to spot and avoid discrepancies:
Feel free to reply to this conversation if you require any additional help with managing your transactions. I am always available to assist you. Stay well!
