This is a big problem. Since QBO doesn't seem concerned about addressing this problem, has anyone looked into alternative programs? If so, have you found any programs that look worthwhile? I'm planning on spending the day looking for a new invoicing program. I need to be able to remove the product/service column on the PDF view, and I also need to keep the functionality allowing customers to pay directly from the email/invoice. I don't even care if I have to pay more at this point!