Let me join the thread and provide further details about the Pay button, Patty.
The Pay button will appear if you're using a custom invoice template. The option to remove it is currently unavailable in QuickBooks Online (QBO). I suggest sending a feature request or sentiments directly to our Product Developers. They may consider adding it in future product updates.
To send your input, here's how:
- Open your QBO account.
- Go to the Gear icon and select Feedback.
- Type in your suggestions and then click on Next.
Moreover, you may also want to check out this article to learn how to personalize and add specific info to your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.
I'm always around and ready to help you if you need further assistance or have questions about handling sales-related activities. Just let me know by dropping a reply below. Take care.
