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PBJ10
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@FateCandylaneT No, this does not address our question. We are asking where has Quickbooks/Intuit addressed the negative customer backlash to the new invoice and reporting layout. 

 

My colleague is referencing Quickbooks/Intuit's response, or lack thereof, to our local Bay Area NBC news station as a reason as to why their firm, as well as others, are leaving Quickbooks.

 

Thank you for again suggesting that we submit our feedback directly to the product engineers regarding how we will not be able to use the new invoicing layout, but we have been doing that already since 2023 with no response. And the Quickbooks team's replies here on this forum about "enhancements" and "streamlined improvements" are only dismissive of the feedback we and other customers have been providing for months.

 

So, if there is a general press release from Intuit/Quickbooks directly addressing what is currently being done regarding the overwhelming negative customer feedback seen here on this forum, please direct us to where we can find that. Otherwise, my colleague is just using the Quickbooks responses on this forum to show that Quickbooks does not seem concerned that they have recently made their product unusable for many of their customers.

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