I can provide details about the dropdown menu not working, Rotacct.
We've received similar reports about the dropdown not being responsive in multiple areas within QuickBooks Online(QBO).
With this, I recommend contacting our support team so they can add you to the list of affected users and receive email updates about the issue. Rest assured that our Product Development team is committing to resolving this issue promptly.
Here's how you can reach them:
- Sign in to your QBO account.
- Click on Help at the upper right corner of your screen.
- Tap on Search, then select Contact Us.
- Select a topic to connect with the right expert.
- Choose Callback or Chat.
To help you review your accounts and ensure they match your bank and credit card statements, you can explore this resource: Reconcile an account in QBO.
Let us know by commenting below if you have further inquiries about QBO. We'll be here to answer them promptly.
