@carrie44 Hey Carrie, you're going to love this. So remember how with the old invoice layout all that information about what time the invoice was sent, by whom, and when it was opened by the customer was conveniently right there on the bottom of your invoice?

Well, that's gone now and it's not coming back! Now, the new steps are that you have to LEAVE the invoice, go to your SALES tab, SEARCH the invoice among the possibly THOUSANDS of invoices in the your system, open the EDIT TAB for the invoice (even though you're not editing it, right?), then scroll around in that small, clunky little edit window to find the Invoice Activity header, YOU'RE GOING TO HAVE TO CLICK TO OPEN THAT TOO, and then OPEN EVERY SINGLE ACTIVTY EVENT.

Cool huh? We thought so too months ago when we submitted feedback to Quickbooks MULTIPLE TIMES requesting that they just REINSTATE THIS SIMPLE FEATURE ON OUR INVOICES THAT WAS ESSENTIAL TO OUR WORKFLOW FOR YEARS.

But alas, Quickbooks knows better than we do and has communicated that this new process is much better and convenient despite proof to the contrary by the customers who actually use it.

So enjoy wasting your time on that lovely "improvement" on the new invoice layout!