Update: We've spent hours with customer issues regarding this problem for the last 6 months at least and we've been escalated 2 or 3 times. They don't have a solution. We've stopped paying our vendors by check and do direct deposit only now. And the vendors that still experience a problem with even that we've been wiring directly from our company bank then "matching" the transactions to the bills later. As of last week, our new rep (and our previous rep) said, "how did you get on this pilot program?", when QB has been literally announcing they were going to switch from Melio to internal since last spring.