I tried this on one of my customers. Even this laborious work around does not fix the problem. When following the steps outlined, the customer's name still auto populates in the, "Ship to" column without an address. Not the look I am going for on my billing invoices...

Prior to trying this user posted workaround, I followed the previous customer service representative's advice to no avail. 

Intuit QuickBooks, fix your software glitch it has now been over 8 months since this issue was first brought to your attention. I shouldn't even have to try work arounds to have this issue resolved, your product should work as intended. It should not cause the end user additional time (time is money!) to remove glitches that exists in your software.