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I see you're interested in customizing the invoice email sent out to make them more personalized, Brad.
Currently, this functionality is not possible for both QuickBooks Online and Self-Employed. Since this is essential to your business needs, I recommend sending feedback to our product development team to raise your unique ideas. They will carefully review these and may be considered for future updates. You can submit your recommendations on the invoice page or through the Gear icon.
To submit feedback on the Gear icon:
- Hover over the Gear icon, then choose Feedback.
- Type in your product suggestions or ideas.
- Select Next to submit.
If you're using QuickBooks-Self Employed, refer to this article: How do I submit feedback?
Your input is highly appreciated, and we truly value your contribution towards enhancing our product.
For future reference, if you have received payment from one of your customers, you can record it in QuickBooks. It will mark your invoices as paid, ensuring that your financial records are up-to-date and accurate.
By sharing your suggestions with our product development team, you can ensure that they will be reviewed thoroughly and may be considered for future implementation. If you need additional help, I got your back.